Shipping policy
COVID-19 Shipping Delays
While we are as committed as ever to being a part of healthy lifestyles, we also understand that we are in unprecedented times. We are doing our best to maintain our shipping schedules, but we anticipate there may be delays in order processing and shipping. Due to COVID-19 safety precautions in our warehouse, orders may take 5 to 10 days to receive.
If you need your order within 1 to 3 business days we recommend Express Shipping.
SLAY GODDESS BY SYRENA ships all orders using the United States Postal Service (USPS).
Shipping fees are non-refundable.
Your order should be received within 5 to 10 business days. Once your order has left our store, we will then send out an email to you with your tracking info. Please allow 24 hours after the item has left, to track your package online with USPS.
UNVERIFIABLE ADDRESSES
Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed. Please use the same formatting that the USPS uses when delivering your mail. Include apartment or suite Numbers and always make sure you are using the correct zip code and city.
Lost Packages
Slay Goddess By Syrena is not responsible for lost packages due to USPS error. Slay Goddess By Syrena DOES NOT ISSUE REFUNDS.